How we handle personal information
Effective date: 16 July 2026. Masters Luxury Homes Pty. Ltd. (“Masters Luxury Homes”, “we”, “our” or “us”) is committed to handling personal information responsibly. This policy explains what we may collect through this website, why we collect it and how you can contact us about it.
Information we collect
When you submit an enquiry, we may collect your name, email address, phone number, preferred build location, budget range, project type and any information included in your message.
Limited technical information may also be collected by our hosting or security services, such as an IP address, browser type, device information, visit time and pages viewed.
How we use your information
We may use information to respond to enquiries, discuss a proposed project, provide requested information, maintain records of communications, improve website functionality and meet legal obligations where required.
We do not use information for unrelated purposes without consent unless permitted or required by law.
Sharing of information
We do not sell or rent personal information. Information may be handled by service providers that support our website and communications, including hosting, email, security, cloud-storage and IT providers. They should only use information as required to provide those services.
Data security and retention
We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access. However, no internet transmission or electronic storage method can be guaranteed to be completely secure.
Information is retained only for as long as reasonably needed for the purpose for which it was collected, business record keeping or legal requirements.
Cookies and website data
This website or its service providers may use cookies and similar technology for essential functionality, security and basic traffic analysis. Browser settings can be used to limit cookies, although parts of the website may then function differently.
Access, correction and deletion requests
You may contact us to request access to personal information we hold about you, ask for inaccurate information to be corrected or request deletion where appropriate. We may need to verify your identity before completing a request.
Third-party links
Our website may link to external websites or social platforms. Their privacy practices are controlled by those third parties, and we recommend reviewing their privacy information before providing personal details.
Changes to this policy
We may update this policy as our website, services or legal obligations change. The current version and effective date will be published on this page.
Questions about your information?
Contact Masters Luxury Homes Pty. Ltd. and we will respond to your request as soon as reasonably possible.
